How to delete your chat data
If you chatted with Lucky Nail Supply on Facebook Messenger, Instagram, or Apple Messages for Business, you can ask us to delete your chat records at any time.
Option 1: Send the message DELETE MY DATA in the same chat. We delete your chat records right away and confirm in the chat. In Apple Messages, this also ends any updates you subscribed to.
Option 2: Email customerservice@luckynailsupply.com with the subject "Chat data deletion", or call (512) 515-9999. Tell us which app you used (Messenger, Instagram, or Messages) and your name on that account. Do not send passwords or card numbers.
We delete your messages, our replies, any photos or files you sent, your chat ID, and your first name from our chat system. For Apple Messages, Bird, the provider that connects us to Apple Messages, stores conversations on our behalf while we use its service and deletes them when that service ends. Records of purchases you made on luckynailsupply.com are kept as required for accounting and tax.
Chat records are also deleted automatically after 90 days.
Deleting or leaving the conversation in the Messages app on your device stops further messages in that conversation, but it does not delete our records. Use one of the options above to delete them.
Cách xóa dữ liệu trò chuyện
Nhắn DELETE MY DATA (hoặc xóa dữ liệu của tôi) trong cuộc trò chuyện Messenger, Instagram hoặc Apple Messages, hoặc email customerservice@luckynailsupply.com. Tiệm sẽ xóa dữ liệu trò chuyện ngay. Dữ liệu trò chuyện cũng được tự động xóa sau 90 ngày.